Frequently Asked Questions
We are based in North Branford, Connecticut, and we serve residential and commercial clients throughout the state of Connecticut. This includes New Haven County, Fairfield County, Middlesex County, etc. We do not travel outside CT. Our team is local, so we understand the New England climate and building practices. For a specific town or neighborhood, feel free to call us – we very likely work in your area or a nearby city.
Yes. Turcotte Masonry Stucco & Concrete is fully registered with the state of Connecticut and carries the required contractor licenses. We also carry comprehensive liability insurance and worker’s compensation insurance. You can have peace of mind knowing that our work is backed by insurance. If you need our license or insurance details for a permit application, just let us know.
Our team has decades of combined experience, especially in Connecticut’s stone, brick, stucco, and concrete work. We pride ourselves on quality craftsmanship, fair pricing, and excellent customer service. Every project – whether a small crack repair or a large new wall – is handled personally by our skilled masons and technicians. We use high-grade materials and proven techniques that meet or exceed industry standards. Customer satisfaction is very important to us, so we don’t cut corners. Simply put, we combine expertise with local knowledge to ensure your project succeeds.
Yes, we do. Turcotte Masonry Stucco & Concrete works with homeowners, HOAs, builders, and business owners. We’ve done projects ranging from single-family home foundation repairs to commercial building facades and retail parking lots. For commercial clients, we can provide necessary documentation, warranties, and work around your schedule. No matter the size, every job gets our full professional attention.
Just contact us – we’re happy to help. You can call our office or use the contact form on our website. We’ll arrange a convenient time to visit your property. During this visit, we will inspect the issue or scope of work, answer your questions, and discuss options. We then provide a written estimate or proposal at no cost. There’s no obligation on your part; the quote is completely free. We encourage readers to call Turcotte Masonry Stucco & Concrete at (203) 937-0787 for an on-site estimate and professional advice.
Timelines vary by job type. A small repair like repointing a chimney or patching stucco might take a day or two after scheduling. A new driveway or large masonry wall could take 1–2 weeks. We always discuss estimated timelines when we give the quote. Keep in mind weather and curing times: for example, concrete might need 3 days of curing before being usable. We strive to be as efficient as possible. Often, once work begins, we can complete it quickly, since our crews are experienced. We’ll give you a more precise schedule during the estimate.
Yes. We guarantee our workmanship. For masonry and stucco repairs, we typically offer a 1-year guarantee against defects in our work. For new construction like walls or driveways, we provide warranties as required by local standards. We also only use reputable materials that carry their own manufacturer warranties (for example, sealants or waterproofing products). If any issue arises after completion that’s due to our work, we will address it promptly. Customer satisfaction and quality are our top priorities.
We advise simple periodic checks. For masonry or stucco, look for new cracks or gaps every few years. For concrete, keep it sealed and fill any cracks quickly. Make sure gutters and grading are well-maintained to avoid water damage to masonry. We will provide care instructions specific to your project when it’s finished. And of course, feel free to call us anytime with maintenance questions or if you want a follow-up inspection.
Feel free to call or text us at (203) 937-0787 or email us at turcottemasonry@gmail.com and we’ll get right back to you. You can also fill out the form on our website and someone will respond within one business day. We are known for answering questions thoroughly; no query is too small. Once we have your details, we can set up an inspection or discussion at your convenience.
Masonry, stucco, and concrete work require skill, tools, and safety know-how. DIY patching often looks noticeable or fails if the mix isn’t right. For example, incorrectly mixed cement patches can shrink or crack easily. Improper drainage work can worsen a basement leak. Hiring professionals like Turcotte Masonry Stucco & Concrete ensures the job is done correctly and safely. We carry the specialized equipment (mixers, masonry saws, lifts, etc.) and have the experience to avoid common pitfalls. In the end, professional work saves time and money (and frustration) in the long run.
We can assist with the permit process. If your project legally requires a permit (such as certain foundation or chimney work), we will guide you through the local building department requirements. We often submit drawings or descriptions for you and arrange inspections if needed. We want the process to be as smooth as possible, so we stay up-to-date on Connecticut codes and can handle paperwork on your behalf, if requested.
Certainly! We have a portfolio of completed projects (photos of masonry walls, stucco houses, etc.) right here on our website located under the "Photo Gallery" section. We also have a list of satisfied customers who have agreed to give references. Additionally, you can check our online reviews and read about our quality of our work.
We communicate clearly and keep you informed at every step. Before work begins, we provide a detailed scope of work and budget. On-site, we keep the area clean and respect your property. When the job is done, we review the work with you, make any adjustments, and answer any questions. If for any reason you’re not happy, we address it immediately. We believe in building relationships; many of our clients are repeat customers or referrals. We stand by our work, and your satisfaction is the measure of a job well done.